Install a compatible player
Open Google Play on the Android phone, tablet, television or Google TV and install the compatible player recommended by our team.
Device-specific setup
Set up IPTV on Android & Google TV
Use Google Play on the exact Android device you plan to watch, choose a player that supports your supplied login format, and complete a controlled live-TV and VOD test.
Choose the correct login method
Open the player and select the login method that matches the access details we sent.
Add your private access details
Enter the complete server or playlist details, then wait for the first catalog and programme-guide sync.
Test the complete setup
Test live television, one film and one series episode on your normal home connection.
Only install apps from an official app store or the publisher’s verified website. StreamHub TV does not require you to disable security protections on your device.
Checks before you begin
- Confirm the player listing supports the device type, not only Android phones.
- Update Android System WebView and the device software when the manufacturer offers an update.
- Keep enough storage free for guide data, artwork and application updates.
- Use the television remote to test search, favorites, subtitles and the back button.
Device-specific troubleshooting
The player appears on a phone but not the TV
Google Play filters listings by hardware and Android version. Search from the television itself; a phone-only app may not provide a TV interface.
Login details are rejected
Check the entire server address, capitalization and accidental spaces. Confirm whether the player expects a playlist URL or separate account fields.
The catalog loads but video does not
Try another item, restart the player, and test the device with another legitimate streaming application. This separates a single-source issue from a device or network problem.
The picture pauses on Wi-Fi
Move the device nearer the router or compare Ethernet if the television supports it. Avoid changing several player settings at once.
What to send support
Send the device brand and model, operating-system version, player name, connection type and exact error message. Explain whether the issue affects live television, VOD or both. Do not send unrelated passwords or post private access details publicly.
For a broader comparison, read our related device guide and network testing guide.
Need help with this setup?
Message us with your device model and the step where you got stuck.